Simplicity Aquatics warrants the Simplicity DC Pumps against defects in material and workmanship under normal use for 1 full year as well as a prorated 2nd year from the date of original purchase.
Simplicity Aquatics warrants the Simplicity DC Protein Skimmers against defects in material and workmanship under normal use for 1 year on the pump and 2 years on the skimmer body from the date of original purchase.
During this warranty period Simplicity Aquatics will, at the company’s discretion, repair or replace the defective product or any of its components without additional charge for parts and labor. This warranty may be enforced by the original purchaser only and is not transferable. All subsequent purchasers acquire the product “as is” without the benefit of the limited warranty.
Inbound shipping is to be paid by the customer including insurance costs and other related expenses. If repairs are covered by the Limited Warranty, Simplicity Aquatics will pay all return shipping charges to any destination within the United States. All return shipments will be sent via Ground service. Return shipping to locations outside the United States and expedited return shipping is at the customer’s expense.
Please keep all the original packaging in case the product needs to be returned or shipped. Using the original packaging will help minimize the chance of product damage during transit.
Damage resulting from failure to maintain or use the product in accordance with the manufacturer’s instructions, damage resulting from accident, abuse, alteration, misapplication, misuse, modification or neglect or damage resulting from repair or attempted repair by anyone other than Simplicity Aquatics or its authorized repair representative, is not covered by this warranty.
Exclusion of Certain Damages/Losses
Simplicity Aquatics nor any of its authorized dealers are responsible for any incidental and consequential damage including but not limited to commercial loss, incidental expenses or inconvenience.
Limitation of Implied Warranties
There are no warranties which extend beyond the face of the Simplicity Aquatics Limited Warranty. Simplicity Aquatics disclaims all other warranties, express or implied, regarding this product, including any implied warranties of merchantability or fitness for a particular purpose. Some states do not allow the exclusion of the implied warranties. This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Product Support & Warranty Claims
Need help? Problems? Please do NOT return this product to the place of purchase. Please contact us directly at 424-757-6150 or email us and we’ll be happy to help you out.